Businesses need to record their Microsoft Teams calls for various compliance reasons: including limiting liability, resolving disputes, and providing evidence of advice given, transactions, and trades.
Using Teams, shouldn't mean compromising the compliance standards you set out to achieve or investing in more Capex. The need for a unified and cost-effective approach to communication capture has never been more urgent.
This guide will show how to create a secure, compliant and scalable system of record for every conversation – across Microsoft Teams and other communication channels in your business.
Dubber, the worlds #1 Unified Call Recording Solution powered by the world's first Voice Intelligence Cloud & AI, enables customers to address critical compliance mandates, improve sales and service performance, and unlock the possibilities contained within voice data. Dubber lives in the Cloud, so can be switched on with a click and is infinitely scalable. Every call is captured automatically, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, alerts & notifications.